Shipments to Denmark will be sent the same day and should arrive either the following day or the day after.
Delivery to the rest of Scandinavia takes approximately 2-5 working days, from the processing of your order until it arrives at your address.
Delivery outside of Scandinavia may take up to approximately 5 working days.
All products are securely packaged and wrapped in byBiehl gift boxes.
As a byBiehl online customer, you have the right to return your purchase. From the date you received your order, you have 30 days to return it.
To be eligible for a return, your item must be unused and in the same condition as you received it. It must also be sent in the original packaging, along with a receipt or proof of purchase.
Please send your returned goods to our address as below:
Gersonsvej 7 St. Th
You will be responsible for paying for your own shipping costs for returning your item.
Shipping costs are non-refundable. However, if you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on your location, the time it may take for your exchanged product to reach you may vary.
Consider using a trackable shipping service or purchasing shipping insurance when shipping items over 400 DKK. This will guarantee that we receive your returned item.