During these times of Covid-19, it is important to us that our customers feel safe when receiving their packages.

We can assure you that we do everything we can to follow the authorities’ guidelines when packing your package. Therefore, there will always be only one person in the packing area, and care will be taken to ensure a clean packing environment.

At the same time, we can inform you that our shipping company, GLS, has introduced some new measures to ensure a high level of delivery reliability.

GLS is offering package recipients three new ways to confirm delivery of a package.

Temporary authorization
The first option is a temporary authorization form that can be hung on the door for the delivery person to see. It can also be handwritten if the recipient does not have a printer nearby. The delivery person will take a picture of the package and place it at the requested location at the address.

Signing the package label
The second option allows the recipient to sign the package label using their own pen. The delivery person will leave the package and move away, after which the recipient can sign and move away. Finally, the delivery person will take a picture of the signature on the label.

Temporary waiver of signature at GLS ParcelShops
As the third measure, it is now possible to receive a package at GLS ParcelShops without signing for it. Recipients will be asked to state their full name instead of signing on the scanner.

Read more here.